Device Replacement Check by IMEI

Don't know the condition of your device?

If you’re buying a used phone or repairing a phone, you may want to find out if the phone was bought as new, is it a refurbished model, or a replacement device provided by the manufacturer via a service request.

We just need to know your unique 15 - digit IMEI number (dial *#06# to retrieve this) and fill out the form below.

How to carry out a Device Replacement Check
with Official SIM Unlock

Enter your Phone Details

We just need your phone's IMEI number so we can start processing your device replacement check order.

Your phone's Device Replacement Check

Confirmation of your device replacement check details will be sent to you via an email within 24hrs.

What does it mean if a device has been replaced?

This means that the device was replaced by a new one due to an Manufacturer Service requirement.

The replacement product may be new or equivalent to a new device in performance and reliability, it may also be locked to a alternative network to the one it was originally set up with.

Our replacement device check allows you to find out if a device has been replaced, it also provides details about the device such as the warranty status, the purchased date for the device, this information can be provide by just entering the device IMEI number.

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